Program Manager, IT Change Management

Temporary Contract Work at TVA

Start Date: Oct. 5, 2020

Duration:  12 to 18 months

Location: Normally Chattanooga Office Complex, but currently this is a teleworking position

TVA Organization: Information Technology

Pay: $37 to $46 per hour, depending on experience 

Work Schedule:  8:00 to 4:45, Monday through Friday

To apply, email your resume to: gro.IVByMnull@gniklj

Job Duties

• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

• Developing and applying a set of targeted, actionable change management plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.

• Creating and managing measurement systems to track utilization, adoption, and proficiency of employee changes.

• Support the design, development, delivery and management of communications for the OCM team.

• Conduct impact analyses, assess change readiness and identify key stakeholders.

• Provide input, document requirements and support the design and delivery of training programs.

• Complete change management assessments that includes: identifying, analyzing, and preparing change management risk evaluations, and organization, sponsorship & user readiness

• Identify and manage anticipated resistance

• Consult and coach project teams on change management process, tools, and user adoption tendencies

• Create actionable deliverables for the three change management levers: communications plan, training plan, resistance management plan

• Support and engage senior leaders and project sponsors so they are visible and active

• Integrate change management activities into project plan and schedule

• Define and measure success metrics and monitor change progress while reporting risks and issues to proper stakeholders

• Support change management at the organizational level

• Manage multiple change projects as a portfolio

Education and Experience

Education – Bachelors degree in business management, marketing, communications, or equivalent education or related work experience. Master’s degree preferred but not required.

Experience – Requires a minimum of 5 years of change management experience within a complex matrix organization. Requires specialized in-depth knowledge of Prosci change management processes and tools. Has shown the ability to develop change management competency within stakeholder groups and yield desired results through networking, collaboration, and team building.

Certification/License  The Prosci Change Management Certification is preferred, but is not required. Prior TVA and strong communications experience is desired. Demonstrated ability to manage multiple initiatives/projects is preferred.

Please Note
You must be a TVA retiree or former employee to perform contract work through BVI.
In addition, you must be in compliance with TVA’s Contractor Return Restrictions.