Know someone struggling to pay power bills? Here’s how to help.

Help with energy bills

More people than ever before are now eligible for income-based assistance programs to help them with unavoidable bills.  However, it can be a real challenge to learn how to start the process and access these programs.

That’s why TVA EnergyRight has joined with local power companies to raise awareness of a federal program called the Low Income Heat Energy Assistance Program, or LIHEAP, and to guide families toward the local agencies that can help them apply for assistance.

Since 1980, LIHEAP has provided financial assistance to families with low incomes who bear a high-energy burden — that is, who pay a high portion of household income toward their monthly power bills — and are unable to afford their energy bills. As the effects of COVID-19 continue, more people are qualifying for this assistance.

To help those in need find the program, EnergyRight has launched a LIHEAP Energy Bill Assistance site, which makes county-by-county LIHEAP referrals within TVA’s seven-state service territory. Any resident can simply visit the site, select their state and county, and receive the personalized agency contact information and income guidelines needed to determine their eligibility.

“2020 was a difficult year for many, and, unfortunately, the struggles continue for countless residents of the Valley,” said Cindy Herron, vice president of TVA’s Energy Services & Programs. “Public power means doing what’s right for the people we serve, so we’re pleased to partner with local power companies to help get their customers to the right place to apply for these federal funds.”

If you know someone struggling to pay their energy bill who might be helped by LIHEAP, encourage them to visit, or send them this link directly: